If you have additional questions that aren’t covered here, please feel free to give us a call.
1. What are the Hospital hours?
Monday through Thursday: 7:30am to 5:30pm
Friday: 8am to Noon
Saturday and Sunday: Closed
2. What days do we do surgeries and anesthetic procedures?
All anesthetic procedures are scheduled on Tuesday and Thursday
3. Do I need to have an appointment?
Yes, all patients will be seen on an appointment basis.
Reservation Fee for Appointment Scheduling:We do require all new clients or clients that have not been seen in over 3 years to leave a non-refundable reservation fee of $70.00 when scheduling an appointment. We will send you a text-to-pay link at the time of scheduling an appointment to process the reservation fee. If the reservation fee is not paid within 24 hours after the text-to-pay link is sent*, then your appointment will be canceled. If you cancel your pet’s appointement with less than 2 days business notice, reschedule more than once ,and/or fail to show for scheduled appointments, you forfeit this reservation fee, and a new reservation fee will be required for additional scheduling. This reservation fee may be transferred One Time provided you give us at least 2 business days of notice if rescheduling the appointment is required. If services are provided, we will credit you the reservation fee towards the cost of services during the appointment the reservation fee was taken for. Reservation fees are non-transferable to new appointments or between clients and/or patients.
*New Clients who call on Friday to schedule an appointment will receive their text-to-pay link on the following Monday.
4. What forms of payment do you accept?
Cash, Check, American Express, Mastercard, Visa, Discover, Scratchpay and Care Credit
5. Can I make payments?
Full payment is due at time of service.
6. At what age can I have my pet spayed or neutered?
After a complete physical examination by the Veterinarian, a recommendation for spay or neuter will be based on your pet’s overall health and breed.
7. Is pre-anesthetic bloodwork required prior to undergoing an anesthetic procedure?
We require that all patients have pre-anesthetic bloodwork prior to any anesthetic procedure.
Your newly adopted pet’s first physical examination (performed within 7 days of adoption from Cobb County Animal Shelter) is discounted by 50% at ARKLE Veterinary Care. Any tests, treatments or vaccinations your pet may need at that time are not included as free or discounted.